General

Booking Information

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• You will receive two emails and an SMS.

 

1st email: Confirmation with your full booking details

2nd email: A reminder 1 week prior to your scheduled appointment

You will be sent an automatic SMS reminder 24hrs prior to your appointment.

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This is an automated SMS service. Sending messages back to the automatic service is not monitored regularly, nor am I notified of messages. If you need to contact me please do so via email or phone. 

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These are complimentary email's and sms reminders. Your booking is your responsibility to add to your diary and calendar  and to remember scheduled appointments.

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Changing your appointment

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Email confirmation: Change your appointment Button  Need to change your booked appointment? You can from your email confirmation and also the reminder email for your appointment.

At the bottom of your emails click on the change or cancel button this will take you to the calendar to change your appointment.

Sending someone else to your appointment? For new clients outside of at least 24 hours notice is required and no notice is required for existing clients.

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Changing name for an appointment:

Contact Megan here via email with a new or existing client name

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Or via

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Cancellation Terms

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Same Day appointment requests

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Same day or late appointment requests are not always available. However appointment availability can change quickly.

Join the Wait List for same day booking requests.

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Couples or Groups

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Couples massage is not available.

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You are welcome to book one massage after the other.

For your preferred days and times please submit your request via wait list below

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Groups

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Plan in advance to secure your preferred days and times.

If times are not available via online booking calendar. Please submit your request via wait list below or be in touch with me directly via email or phone. A deposit is required for group bookings. This will be credited or refundable outside of two weeks (14 days) notice.

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NEW CLIENTS

Before coming in for your appointment

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You will be sent a secure and private digital New Client Consultation form to your email or mobil phone.

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Please fill in and submit no later than the day before and not on the day of your appointment. This will cut into your appointment time. This is an important part of health screening and important health history before your appointment. This new client form is securely and privately connected to the client's name, email, and phone number.

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Please ensure the person's name (including email address and phone number) booked for the appointment is correct, as this will save time and avoid confusion.

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Privacy

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*Please read the full Privacy Policy*

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Arrival

Please arrive just prior to your appointment time and not too early. Ring the crystal bell in the entrance.

There is a set of stairs to the treatment room.​

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Join the Waitlist

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Appointment times are booked from 4-12 weeks and the year ahead.

 

Saturdays are fully booked for 2024.

Please join the waitlist to get an appointment on this day.

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Join the waitlist, as appointment times can change quickly.

 

Once your request has been submitted, if a time becomes available you will be contacted according to your request and only for the time you have specified that you would like to be on the waitlist for an appointment.

 

Being on the waitlist is not seen as securing a booking. It is highly recommended to book the first available appointment via the online booking calendar. Then you can also opt to go on the wait list for an earlier time if it becomes available.

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If you have been contacted and offered appointments, and there is no response your request will be removed.

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Appointments -

Require full payment or deposit

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Full payment is required for each appointment upon booking and with multiple or longer services for up to two hours. You can pay online or you will be sent an invoice before securing your booked appointment/s. This includes multiple services and bookings.

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Cancellations

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If you need to reschedule or cancel, please do so with plenty of notice so another person may benefit.

Last-minute appointments can not always be filled, and therefore the appointment ends up missed and this is a loss.

Please be mindful when booking an appointment and aware of cancellation Terms.

Outside of 48 hours notice is required.

 

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See full cancellation Terms here

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